Teller Jobs at FINCA Tanzania

Title: Bank Teller
Company: Finca Tanzania

Reports to: Back Office Supervisor/ Branch accountant/Branch Manager

SPECIFIC DUTIES AND RESPONSIBILITIES
    Operate a teller window to serve clients.
    Receive cash deposits of loan repayments and disburse/recap cash.
    Verify cash received/paid.
    Offload cash from till.
    Daily cash balancing.
    Cash deposit with a commercial bank.
    Generate reports.
    Report cash differences.
    Be security conscious.

GENERAL AREAS OF RESPONSIBILITY

•     Receive cash in form of savings deposits, loan repayments and any other fees or charges related to loans.
•     Pay cash through recaps to groups
•     Thoroughly verify cash in the physical presence of the other party/customer/back office supervisor/other teller (note by note and coin by coin) and where doubts exist inform concerned.
•     Loan repayments to be received across the counter and update the transactions instantly on the village bank group or individual client loan account.
•     loan disbursement to be done at a FINCA Tanzania authorized centre
•     Teller to observe till limits, whenever a teller accumulates cash in excess of the established till limit notify Back Office Supervisor or Branch Accountant to offload cash.
•     Count cash on hand and balance the day’s accounts. A teller must ensure that figures and total balances reflected by the system match with physical cash at hand at close of business on a daily basis.
•     Teller to notify the Back Office Supervisor about any cash differences/counterfeit notes. Excess cash must be declared.
•     At a close of business or during the day where business is low the Back Office Supervisor or where there is no Back Office Supervisor, the teller is expected to transfer a lump sum of excess cash to a FINCA Account in a nearby commercial bank.
•     Every teller must generate teller transaction list which shows all the transactions posted on clients’ loan accounts on daily basis.
•     Generate a teller balance report which shows net cash closed with and a breakdown by totals of amounts received on loan repayments, other deposits like loan refunds, loan recoveries of written off loans, etc
•     Note and verify significant information as required by policy/procedure.
•     Maintain favourable customer relations through proper handling of all collection and disbursement functions.
•     Exercise discretion, judgment and initiative regarding transaction problems and inquiries.
•     Direct customers to appropriate employees for answers to only the most complex problems or enquiries.
•     Attention to details is most important because mistake can be costly and where money is concerned, customers naturally have a great interest in ensuring their money is handled correctly.
•     Any other duties assigned by supervisor.

Job Requirements
Personal Specifications:

•     Diploma from a recognised institution is a must.
•     Requires a level headed and friendly individual who is good with numbers and has the ability to work well under pressure at all times.
•     Ability to always remain calm and professional since s/he is visible face of the organization
•     Must be computer literate.
•     Accuracy is absolutely essential–when dealing with money and computers
•     Should be honest, neat and tidy in appearance.
•     Tellers must feel comfortable handling large amounts of cash
•     Maturity, tact and the ability to quickly explain procedures and services are important in helping clients complete transactions.

Closing Date: 03 Aug 2014
 

How to Apply: Click Here to Apply Online